In-stock merchandise will ship within 24 hours of receipt of your order from our store in Clinton Township, Michigan. All other items will ship within 7-10 days.
The charge for shipping in the Continental United States is a flat $3.00. Charges for other destinations will be calculate at the time of order receipt.
We guarantee all products and want you to be completely satisfied with your purchase. You can depend on our cooperation and assistance if for some reason you wish to return your purchase. Please follow the guidelines below for your return.
Product may be returned in method of your choice at your expense. We recommend insuring the pack and using a service that can provide tracking information to ensure successful delivery. We are not responsible for lost returns.
All returns / exchanges must be pre-authorized by Creative Designs – Creative Care before shipping any merchandise to our store.
To receive a return authorization number, please call Creative Designs – Creative Care at 586-412-9000 during business hours.
All returned merchandise is subject to quality inspection. We will not accept worn / damaged merchandise for exchange or refund. If items are returned in unacceptable condition, they will be returned back to you at your expense.
Please note the return authorization number on the outside of shipping package to expedite processing of your return / exchange.
Returns / exchanges must be received within 14 days of authorization. If received after 14 days, you will be charged a $10.00 re-stock fee.
NO RETURNS / EXCHANGES AFTER 30 DAYS OF RECEIPT OF MERCHANDISE